Legal

Privacy Policy

Last updated: August 2026

Skylar Automation LLC ("Skylar Automation," "we," "our," or "us") operates skylarautomation.ai and provides custom software, business process automation, and SMS communication services to businesses. This Privacy Policy explains how we collect, use, and protect your information, including mobile phone numbers handled by the missed-call SMS features we run for business clients.

Information we collect

We may collect the following types of information:

Your name, business name, email address, and phone number when you contact us or sign up for our services
The phone numbers of individuals who call businesses using our SMS system (collected automatically when an inbound call is received)
Usage data and communications exchanged through our SMS platform
Payment and billing information processed securely through our payment providers
Website usage data collected automatically through cookies and similar technologies when you visit skylarautomation.ai (see "Website analytics and cookies" below)

Website analytics and cookies

We use Google Analytics, a web analytics service provided by Google LLC ("Google"), to understand how visitors use our website. Google Analytics uses cookies and similar technologies to collect information such as:

Pages visited, time spent on the site, and how you arrived at the site
Device and browser type, operating system, and screen size
Approximate geographic location derived from your IP address
A randomly generated identifier that distinguishes your browser (not your name)

This information is transmitted to and stored by Google, which may process it on servers in the United States. We use it in aggregate to measure site traffic and improve our website. We do not use analytics data to identify individual visitors, and we have not enabled Google Signals advertising features.

Retention: Analytics data associated with cookies and identifiers is retained by Google Analytics for up to 14 months, after which it is automatically deleted. Aggregated reports that do not identify individual visitors may be retained longer.

Your choices: You can block or delete cookies through your browser settings, or opt out of Google Analytics across all websites by installing the Google Analytics opt-out browser add-on. The website works normally without analytics cookies. For more on how Google handles this data, see How Google uses information from sites that use its services.

SMS messaging and mobile numbers

We will never sell, rent, share, or disclose your mobile phone number to third parties for marketing purposes. Mobile numbers collected through our SMS service are used solely to deliver automated customer care responses on behalf of the business you called.

When a customer calls a business using our SMS system and the call goes unanswered, an automated SMS is sent to that caller's number. By placing an inbound call to a business, callers provide implied consent to receive a single automated text-back response from that business.

Message frequency: End users will receive one (1) automated SMS per missed call. Additional messages may occur if the recipient responds and continues a conversation with the business.

Message and data rates may apply. Standard carrier messaging rates apply to all SMS messages sent or received through our system.

Opt-out: Reply STOP at any time to stop receiving messages. You may also reply HELP for assistance. After opting out, you will receive a single confirmation message and no further messages will be sent.

How we use your information

To deliver missed-call SMS responses on behalf of our business clients
To communicate with prospective and current clients about our services
To process payments and manage accounts
To improve our services and troubleshoot technical issues
To comply with legal obligations

Information sharing

We do not sell your personal information. We may share information only in the following limited circumstances:

With the business client whose missed-call triggered the SMS (the business can see reply conversations)
With service providers who help us operate our platform (e.g., Twilio for SMS delivery), who are contractually bound to protect your data
With Google LLC, which receives website usage data through the Google Analytics service described in "Website analytics and cookies" above
When required by law, subpoena, or to protect the rights and safety of Skylar Automation or others

Data retention

We retain SMS conversation logs for up to 90 days to support customer service inquiries and compliance audits. Phone numbers of individuals who have opted out are retained on a suppression list to ensure no further messages are sent.

Security

We use commercially reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. All SMS traffic is processed through Twilio's secure infrastructure.

Your rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at the address below. Oregon residents may have additional rights under state privacy law.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

Contact us

For privacy-related questions or to exercise your rights, contact us at:

Skylar Automation LLC
Salem, Oregon
Email: hello@skylarautomation.ai
Website: skylarautomation.ai